FAQ

Answer: After logging in, navigate to the "Lottery" tab. Choose the lottery you wish to participate in, fill in your desired numbers, and submit your request. Our team will handle the purchase on your behalf.

Answer: After purchasing your ticket, we'll scan, upload, and email it to you within a 24 hour time-frame. Please note: As an example, for a lottery draw scheduled on January 3rd (Wednesday) at 12 PM, you would need to make your purchase by January 2nd (Tuesday) 12 AM. Even if you buy a ticket on the day of the draw, say at 1 AM on January 3rd, you won't be eligible for that day's draw. This means any tickets purchased on the day of the draw, even in the early hours, are not eligible for that specific day's drawing.

Answer: Simply click on the "Sign Up" button on our homepage. Fill in the required details, and once your account is verified, you're all set to enjoy our services.

Answer: Yes, upon request, we can mail you the original ticket. The cost for this service is $12. If you wish to receive the original ticket, please leave your name and mailing address through our "Contact Us" section. Once the payment is confirmed, we will mail the ticket to you. Please note that shipping fees may apply, and it's essential to keep the ticket safe, as it is proof of your purchase. Please note: Requests for original tickets can only be made after the lottery results are announced. If you apply for the original ticket before the drawing and end up winning, we will not be able to assist you in claiming the prize on your behalf. Thank you for your understanding.

For 3rd to 9th place prizes, you will need to claim the winnings yourself. Upon your request, we can send you the original lottery ticket, after which you can personally handle the prize collection process.

Answer: You can reach out to our customer support team via the "Contact Us" page. Provide details about your ticket, and our team will assist you promptly. Please note, the original lottery ticket you requested through the purchase proxy is stored at our US local corporation for up to a month. If you request the original within a month after purchase, there's a postal fee of $12. Thank you for your understanding.

Answer: For 1st and 2nd place prizes, due to the substantial amount involved, we will arrange a direct meeting or consultation to guide you through the process of claiming your prize, ensuring utmost security and transparency.

Answer: Absolutely! In the state of California, anyone presenting a valid winning ticket will be paid their winnings. It's noteworthy to mention that you don't need to be a California resident nor a US citizen to play and win any of the California lottery games. We ensure all winnings are securely and promptly transferred to our winners. Detailed instructions will be provided to guide you through the process.

Answer: We accept various payment methods including credit cards, bank transfers, and popular e-wallets. Navigate to the "Payment Methods" page for a detailed list.

Answer: No, there's no set limit. However, we encourage players to gamble responsibly and consider their financial circumstances.

Answer: We prioritize the safety and security of our users. All personal data is encrypted and stored securely, following international data protection standards.